FAQ

The attractions of ceramics lie partly in its contradictions. It is both difficult and easy, with an element beyond our control. It is both extremely fragile and durable. Like 'Sumi' ink painting, it does not lend itself to erasures and indecision.

What should I do if an item I want is out of stock?

Because Margarita Mercantile products are handmade, occasionally you may discover the item you want is out of stock. Being out of stock means the product is not currently in inventory but it might still be produced once you contact us to check if we have the fabric. Back ordered typically ship within 8-10 weeks after the order is placed. For further questions, contact info@margaritamercantile.com.

What should I do if the Margarita Mercantile I want is not available for purchase?

Please contact info@margaritamercantile.com our team can search for the availability of the item you wish to purchase. The customer service team can search for the availability of the item through numerous channels to assist you.

What forms of payment does Margarita Mercantile accept?

We accept the following major credit cards: American Express, Discover, Master Card, and Visa.

How do I place special order with Margarita Mercantile?

By contacting us on show, by emailing us at info@margaritamercantile.com, or by dropping us a line.

Do you have a store front?

We currently sell some of our pieces at Bering’s in Houston.

Returns & Exchanges

Customized items are FINAL SALE after alterations have been made. Sale items are FINAL SALE. All other items can be returned or exchanged up to 7 days after the delivery was fulfilled.